Reference

Terms Conditions That Govern Your sport389 Account

These Terms & Conditions set out what you agree to when you open and use a sport389 account, including how your wallet payments via DANA, OVO, and GoPay are handled and what access depends on where local law permits.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsAccess subject to local lawUpdated when rules change
sport389 Terms Conditions That Govern Your sport389 Account
HOW WE OPERATE

Account Security and Your Rights Under These Terms

These Terms exist to protect both sides of the account relationship. We hold your account data according to the retention rules described in our Privacy Policy, use SSL encryption on all wallet transactions including DANA, OVO, and GoPay transfers, and never share your account details with third parties outside of what is required to process a payment or respond to a lawful request.

Data Retention

We keep account and transaction records for the period required under applicable rules. You can request a summary of your own data by contacting support through live chat or email.

Account Security

Every login is protected by OTP verification sent to your registered number. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Wallet Verification

Withdrawals to DANA, OVO, or GoPay require the destination wallet to match the name on your registered account. We verify this before each withdrawal to prevent misdirected funds.

Terms Change Requests

You cannot alter the Terms yourself, but you can request a formal explanation of any clause. Submit the request via email support and we will respond with a written clarification.

CONTACT CHANNELS

How to Reach Us About These Terms

If any part of these Terms & Conditions is unclear, or if you need to raise a concern about your account or a specific transaction, our support team is reachable through the channels below. When contacting us about a wallet issue — whether it involves DANA, OVO, or GoPay — have your account ID and the transaction reference ready so we can locate the record faster.

Live Chat Start a live chat session directly from your account dashboard. This is the quickest path for questions about account access, wallet transactions, or Terms interpretation.
Email Support Send a detailed message to our support address for formal Terms & Conditions queries, account suspension appeals, or written confirmation of any policy point.
Help Centre Our Help Centre carries written answers to common Terms questions, including wallet verification steps, account closure requests, and dispute submission steps.

Common Questions About sport389 Terms & Conditions

These are the questions we hear most often when it comes to understanding your rights and obligations under the sport389 Terms & Conditions. If your question is not here, reach out via live chat or email.

They take effect the moment you complete account registration. Using the platform — whether depositing via DANA or opening a slot session — confirms you have accepted the current version of the Terms.

We publish the updated version on this page. Continuing to use your account after the update is posted means you accept the revised Terms. We aim to notify you via your registered contact where changes are material.

Access depends on local law and is available only in eligible regions. If you are uncertain about eligibility where you are located, check before completing any transactions or registering an account.

Contact support through live chat or email with your account ID and the transaction reference number. We will review the wallet record and respond according to the dispute process set out in these Terms.

Yes. We may suspend or close accounts where Terms are breached, where verification documents cannot be confirmed, or where activity is inconsistent with account rules. We will notify you of the reason where permitted.

Send a data request through our email support channel. We will provide a summary of your account and transaction records in line with the retention rules described in our Privacy Policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.