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How We Run sport389 by the Rules

These legal conditions govern your access to sport389 and apply to all account activity, wallet transactions via DANA, OVO, or GoPay, and game participation.

Account Terms ApplyDANA, OVO, GoPay Wallet ScopeJurisdiction-Dependent AccessData Handling CoveredPolicy Updates Notified
sport389 How We Run sport389 by the Rules
HOW WE HANDLE IT

Data, Cookies, Security and Your Rights

We keep your account data only for as long as it is needed for transaction records, identity verification, and legal compliance. You can request a copy of what we hold or ask us to correct inaccurate data by contacting support with your account ID. Here is how each area works in practice.

Data Retention

Transaction records — including DANA, OVO, and GoPay deposit and withdrawal logs — are retained for the period required by our operational and compliance obligations. We do not keep data longer than necessary.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference between visits. You can manage cookie settings through your browser at any time without losing account access.

Account Security

Your account is protected by password authentication and OTP verification for sensitive actions like withdrawals or password changes. Never share your OTP with anyone, including support staff — we will never ask for it.

Your Data Rights

You have the right to request access, correction, or removal of your personal data. Submit a request via the Account Help Centre or email support with your registered account ID and the nature of your request.

LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If you have a question about how our terms apply to your account, wallet transaction, or data record, contact us through any of the channels below. For wallet-related disputes involving DANA, OVO, or GoPay, include the transaction reference number so we can pull the matching record on our side faster.

Live Chat Open the chat icon from any page on sport389 to reach the support team directly. Useful for account-level legal queries that need a quick response.
Email Support Send detailed policy or data queries to our support email. Include your registered account ID and the specific clause or transaction in question so we can respond precisely.
Account Help Centre Log into your account and go to the Help section to submit a formal query. This path also lets you attach documents or wallet screenshots directly to your case.

Common Legal Questions We Get Asked

These are the questions we hear most often about our terms, your data, and how we handle account and wallet-related policy matters on sport389.

Yes. Access depends on the laws of your local region. You are responsible for checking whether using the platform is permitted where you are before opening an account.

Log into your account, go to the Help Centre, and submit a data access request. Include your account ID. We'll respond through the same channel with the relevant records.

Transaction logs tied to your account — including DANA, OVO, and GoPay records — are retained for the period required under our compliance obligations, even after account closure.

We notify you before material changes take effect by flagging the update on site. Continuing to use your account after that point means you accept the revised terms.

Raise it with us first via live chat or email, including the transaction reference from your DANA, OVO, or GoPay app. We cross-check the record on our side before any escalation.

We use functional and session cookies only. You can disable non-essential cookies through your browser settings at any time. Your account login and core features will continue to work normally.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.